Field Service Engineer- New College Graduate Rotational Program
Who We Are
Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future.
At Applied, we prioritize your well-being and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our Benefits.
What You’ll Do
As a Field Service Engineer, you'll quickly solve high-value problems for customers. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, you’ll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team.
We empower our Field Service Engineers through comprehensive on-the-job training and the use of advanced digital tools and immersive technology, including Augmented Reality (AR) to support the systems and processes that underpin everyday semiconductor chip production. To learn more about life as a Field Service Engineer visit the Field Service Engineer page.
About Our Program
As a member of the Field Service Engineer Program, you will participate in a rotational learning environment where you will receive FSE certification through hands-on equipment training on Applied’s broad portfolio of products. The Field Service Engineer Program promotes a broad, career-growth foundation. Your quick exposure to Applied Materials’ suite of digital tools and technologies, customer challenges, and project presentations will set you up for success to serve as an FSE in one of Applied’s customer sites located in North America.
Role Responsibilities:
Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment
Use digital analytics for troubleshooting
Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers
Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydro-electrical, and gas systems (training provided)
Coordinate and communicate directly with customers
Minimum Qualifications:
Graduating with a Bachelor of Science degree in data science, mechanical engineering, electrical engineering, manufacturing, aerospace engineering or a related field.
Preferred Qualifications:
1–2 years of work experience in customer/field service support, or a related technical field
Ability to read and interpret electrical and mechanical schematics
Experience diagnosing and resolving basic technical challenges
Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
Familiarity with hand tools and their appropriate usage, including digital multimeters
Effective written and verbal communication skills
Basic knowledge of Microsoft Excel, Word, and PowerPoint
Possession of a valid driver’s license and the ability to obtain a passport [Remove as appropriate]
Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
Physical Requirements:
Various physical movements such as bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, and extended walking and standing
Ability to lift up to 35lbs, where robotics and automation are absent
Ability to distinguish between colors
Ability to operate hand and power tools
Ability to work in confined spaces
Ability to work in a noise-prone environment (with consideration for noise sensitivity)
Wear personal protective equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields, particularly in clean room settings
Flexibility for rotational shifts, including nights, weekends, and holidays as required by customer needs
Occasional travel for training and to alternate customer sites, including international travel
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. To learn more about our commitment to DEI visit the Applied Materials Inclusion page.